Sr. Systems Administrator

Location: 
Airoli, Navi Mumbai
Experience (in Years): 
5-9 Years
Required Experience: 

Job Description:

Role: Senior-level system administrator

Shift: US EST shift (5.30pm-2.30am IST)

Days: 5 Days

Server/Laptops patching and maintenance/upgrade or migration activity

- Office 365 ECP management, Microsoft Teams, etc.

- Installation of new hardware and software and help train employees on its use

- Administration of network and data security, including directory, group policy, firewalls, virus protection, and email security

- Monitoring Alerts and proactive approach towards business/operations client systems alerts and notifications from monitoring tools; Should be able to work proactively on Security alerts and Backup job alerts

- Work with Service desk tools like ManageEngine and expertise in managing tickets with proactive approach following ITIL practices

- Work on internal wiki with technical documentation, manuals and IT policies

- Work on Symantec Endpoint Protection or any other Endpoint protection technology

- Working on Veeam Backup and Replication or any other Backup technology

- Working with VMware 6.5 including VLAN and Enterprise Plus features

- Experience with Log Analyzer tools and Microsoft PowerShell

Desired Experience: 

Installing and configuring appropriate software and functions according to specifications.

- Must have L1/L2 experience for at least 5+ years for troubleshooting IT systems and Network issues. Leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.

- Provide remote support to end-users in US, client server and infra and willing to work in extended work timings

- Coordinate the needs of in-house IT Team projects and remote employees, vendors and contractors

- Provide support for procedural documentation and relevant reports by preparing Monthly reports, etc.

- Assist with the development and implementation of security controls and technologies to systems

Personal Characteristics : 

Excellent Communication skills (written and spoken)

- Smart and Proactive approach in working on tasks and resolving issues

- Open to feedbacks /inputs and focused on continuous improvements

- Ability to manage multiple tasks assigned simultaneously 

Education: 
BE/BTech/ MCA/ MSC/ BCA/ BSc/ Any Graduate with relevant degree
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